• You may return a brand new, unopened and unregistered items within 14 Days of purchase for a refund, 25% restocking fee will apply to all items returned.

 

• You must contact ZAAPTV Group head office at returns@zaaptvgroup.com to receive a return authorization number before you can return the brand new unopened item to us, NO RETURNS will be accepted without a return authorization number.

 

• You should expect to receive your refund within 14 days of dispatching your package to the return shipping address, This time period includes the transit time for us to receive your return from the shipper, the time it takes us to process your return once we receive it, and the time it takes your bank to process our refund request (5 to 10 business days).

 

• Return address will be provided once the return is approved by Zaaptv Group.